I remember one of my only times needing to complete this kind of paperwork through a New York State government system feeling like no one believed me as I tried to capture the frustrations I had. Everyone insinuated that it was really my fault, that they surely would have been able to solve it themselves with a few clicks, and I must be a drama queen. I'm sure my situation was only 20% as bad as yours, but all I can say is, I believe you. The system just is this broken. As I'm sure no one is trying to screw us, and there actually are well-intentioned people on the other side, the problem goes deeper than people. Maybe the whole system of law needs to be rethought.
you're not wrong!! But also, I just discovered a website that's even worse! Have you ever tried to do online business banking at Amalgamated? So far it has required a landline, two laptops and my cellphone and I still haven't gotten logged on...
I remember one of my only times needing to complete this kind of paperwork through a New York State government system feeling like no one believed me as I tried to capture the frustrations I had. Everyone insinuated that it was really my fault, that they surely would have been able to solve it themselves with a few clicks, and I must be a drama queen. I'm sure my situation was only 20% as bad as yours, but all I can say is, I believe you. The system just is this broken. As I'm sure no one is trying to screw us, and there actually are well-intentioned people on the other side, the problem goes deeper than people. Maybe the whole system of law needs to be rethought.
you're not wrong!! But also, I just discovered a website that's even worse! Have you ever tried to do online business banking at Amalgamated? So far it has required a landline, two laptops and my cellphone and I still haven't gotten logged on...
Love your persistence!